National Car Rental Information

Pick-up instructions: 

Upon arrival at the airport, proceed to the National rental car counter located in the arrivals hall to obtain your rental agreement. Follow the instructions provided to locate your vehicle in the rental car park on the second floor—there is no need for a shuttle.

 

For assistance, contact National Sofia airport at +359 87 787 7600

 

Drop-off instructions: Please clarify Drop-off instructions with National upon Pick-up.

Business hours:

Sunday

08:00 AM - 23:00 PM

Monday

08:00 AM - 23:00 PM

Tuesday

08:00 AM - 23:00 PM

Wednesday

08:00 AM - 23:00 PM

Thursday

08:00 AM - 23:00 PM

Friday

08:00 AM - 23:00 PM

Saturday

08:00 AM - 23:00 PM

Tips for renting a car from National Rent-A-Car at Sofia airport
 

1. Early Reservation: Make your car rental reservation in advance, especially during peak seasons, to secure the vehicle type you want and potentially get better rates.

 

2. Check Requirements: Ensure you have all necessary documents, including a valid driver's license, credit card, and any additional identification required by National Rent-A-Car.

 

3. Review Rental Terms: Carefully read and understand the terms and conditions of the rental agreement, paying attention to mileage limits, fuel policies, and any additional fees.

 

4. Vehicle Inspection: Before driving away, thoroughly inspect the rental car for existing damages. Note any scratches, dents, or issues to avoid being held responsible upon return.

 

5. Fuel Policy: Understand the fuel policy—whether you need to return the car with a full tank or if National Rent-A-Car offers options for pre-paying for fuel.

 

6. GPS and Additional Features: Inquire about GPS rental or any additional features available with the vehicle. Confirm the costs associated with these extras.

 

7. Emergency Contacts: Keep National Rent-A-Car's contact information handy in case of emergencies or if you encounter any issues with the vehicle.

 

8. Return Details: Familiarize yourself with the return process and location. Ensure you return the car on time to avoid any additional charges.

 

9. Save Rental Information: Take pictures of your rental agreement, the condition of the car, and the odometer reading. This documentation can be useful in case of disputes.

 

10. Customer Loyalty Programs: Check if National Rent-A-Car offers any loyalty programs or discounts. Joining such programs can lead to potential savings on future rentals.

 

11. Local Driving Regulations: Familiarize yourself with local driving regulations and road signs, especially if you are not accustomed to driving in Spain.

 

12. 24/7 Support: Confirm if National Rent-A-Car provides 24/7 customer support. Having a contact number for assistance can be valuable during your rental period.

National Rental Conditions

 
  • Driver Requirements

    The minimum rental age is 21 years. A young driver fee is applicable for drivers under 25 years old. There is no maximum age. No senior driver fee is charged. The driver's license must have been issued by authorized authorities at least 1 year before the rental commencement date.
 
  • Deposit and Deductible Policy

    A deposit will be authorized on the customer's credit card and will be held until the conclusion of the rental period. The exact deposit amount is determined during the pick-up process and depends on the type of vehicle selected.
 
  • Payment Policy

    Upon collecting the vehicle, customers need to settle the rental amount and provide a deposit. Payments and deposits are accepted through various methods, including Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, and American Express Debit card. Only cards issued in the primary driver's name are valid.

    Although cash is an accepted payment method, the Security Deposit amount will be doubled in such cases. When opting to pay in cash, a debit/credit card issued in the main driver's name is mandatory for security purposes.

    It's crucial to be aware that Cheques, Diners, Discover, and Prepaid cards are not acceptable forms of payment.
 
  • Optional Extras and Services

    Extra amenities like child safety seats, GPS units, mobility devices, and ski racks might be accessible. Kindly specify your preferences when booking for Sofia airport.
 
  • Fuel Policy

    The vehicle is provided with a full tank of fuel and should be returned with the same amount to prevent additional charges

FAQ's

National Rental Services at Sofia airport FAQs

    The National Rent-A-Car rental site is located at Arrivals Hall, Terminal 2, ?????? ?????, 1540 ?????, Bulgaria

     Phone:+359 87 787 7600

    National Car Rental at Sofia airport typically accepts major credit cards, including American Express, Diners Club, MasterCard, and VISA. Moreover, debit cards with the MasterCard or VISA logo, issued in the primary driver's name, are generally also accepted.

    Yes, as a standard practice, National Car Rental at Sofia airport usually mandates a deposit when you initiate a car rental. The precise deposit amount may fluctuate depending on variables like the type of vehicle selected, the rental duration, and other relevant factors. Typically, the deposit is secured on the customer's credit card throughout the rental period and is released upon the vehicle's return, assuming no additional charges are incurred.

    Yes, National Car Rental at Sofia airport often permits an additional driver, but specific policies, conditions, and associated fees may apply. It is advisable to check directly with National Car Rental to understand their current policies regarding additional drivers at Sofia airport. Typically, additional drivers need to meet certain criteria, such as age requirements and presenting a valid driver's license. To get accurate and up-to-date information, contacting National Car Rental directly or reviewing their terms and conditions on their official website is recommended.


     

    Yes. Each extra driver incurs a supplemental fee of 5.00 EUR per day, excluding VAT.

    Additional amenities like child safety seats, GPS units, and mobility devices can be provided. Kindly inform us of your preferences when making your reservation for Sofia airport.

    To rent from National at Sofia airport, you only need a valid driver's license, identification, and a valid credit card to secure the necessary deposit.

    On average, a rental car from National Rent-A-Car at Sofia airport costs €21 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The Mini category, exemplified by models like the Fiat 500 or similar, is the most commonly reserved type of rental car from National in Sofia.

    Yes

National Return and Extension Policies

    Return the vehicles to the same location where they were initially rented, located in Buildings A, B, or C of the Multilevel Parking. Follow the road signs on the Sofia-Fiumicino motorway as you approach the airport.

    Assistance beyond regular business hours can be arranged upon request and is subject to an extra fee. There is a grace period of 29 minutes during standard working hours, ensuring the car is still reserved for the customer if there's a delay in pick-up. Please note that the grace period is applicable only within business hours.

    National provides a grace period of 29 minutes for daily rentals. Returning the vehicle within 2 ½ hours after the rental time on the following day incurs hourly charges. If the return is more than 2 ½ hours late, an additional day's charge will be applied. For returns after closing hours, you are responsible until the vehicle is checked in on the next business day, with costs typically ranging from 40 to 90 Euros.

    Certainly! If you find the need to prolong your National car rental at Sofia airport, you can usually do so. To extend your rental period, it is recommended to get in touch with National as soon as you realize the necessity for an extension. You can contact National's customer service using the phone number indicated on your rental agreement or visit the National rental office at the airport. 

    Certainly. Opting for National's one-way rental services allows you to return a rental car to a different location. Nevertheless, additional charges, such as a one-time drop fee or mileage fee, might be applicable, contingent on factors like the destination, date, and vehicle type. It is advisable to secure an advance reservation to ensure availability and comprehend any potential additional costs. Specific restrictions may apply to particular one-way rentals, so it is recommended to check in advance.

    Certainly. Additional charges, often referred to as a "drop charge" or "inter-city fee," may apply when returning a National rental car to a different location. The precise amount fluctuates, and it is essential to carefully examine pricing details during the booking process to understand any potential fees.