Hertz Car Rental Information

Pick-up instructions: 

Upon arriving at the arrivals hall, adhere to the signs guiding you to the rental car area. Proceed to the Hertz counter to complete the rental contract process. Follow the given instructions to locate your vehicle in the second-floor rental car park—no shuttle is necessary.

 

You can contact Hertz Sofia airport location at +359 2 945 9217

 

Drop-off instructions: Please clarify Drop-off instructions with Hertz upon Pick-up.

Business hours:

Sunday

09:00 AM - 23:00 PM

Monday

09:00 AM - 23:00 PM

Tuesday

09:00 AM - 23:00 PM

Wednesday

09:00 AM - 23:00 PM

Thursday

09:00 AM - 23:00 PM

Friday

09:00 AM - 23:00 PM

Saturday

09:00 AM - 23:00 PM

Tips for renting a car from Hertz Rent-A-Car at Sofia airport

  • 1. Book in Advance: To secure the best rates and availability, it's advisable to book your rental car in advance. This is especially important during peak travel seasons.
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  • 2. Check Driver Requirements: Ensure that you and any additional drivers meet the age and licensing requirements specified by Hertz. Most rental car companies, including Hertz, typically require drivers to be at least 21 years old. Young or senior driver fees may apply.
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  • 3. Review Rental Terms and Conditions: Take the time to carefully read and understand the terms and conditions of your rental agreement. Pay attention to details such as fuel policies, mileage limits, and any potential fees for additional services or equipment.
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  • 4. Choose the Right Vehicle: Select a vehicle that suits your needs and preferences. Consider factors such as the number of passengers, luggage space, and fuel efficiency. Hertz usually offers a variety of car categories to choose from.
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  • 5. Verify Pickup and Return Procedures: Familiarize yourself with the pickup and return procedures at Sofia Airport. Know where the Hertz counter is located, understand the process for collecting your vehicle, and be aware of any specific return instructions.
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  • 6. Inspect the Vehicle: Before accepting the rental car, thoroughly inspect it for any existing damage and report it to Hertz. Take note of the car's condition and make sure it aligns with the information on the rental agreement. This can help avoid disputes over damages upon return.
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  • 7. Understand Fuel Options: Hertz typically offers different fuel options, such as returning the car with a full tank or prepaying for a full tank. Choose the option that best fits your travel plans to avoid extra charges.
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  • 8. Consider Additional Services: If needed, inquire about additional services such as GPS navigation, child seats, or additional drivers. Be aware of any associated fees and book these services in advance if possible.
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  • 9. Keep Contact Information Handy: Save Hertz's contact information, including their local Sofia Airport office, in case you need assistance or have questions during your rental period.
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  • 10. Return the Car on Time: To avoid late fees, make sure to return the rental car on or before the agreed-upon date and time. Check the rental agreement for the specific return details.

Hertz Rental Conditions

 

  • Driver Requirements

    The minimum age for renting a vehicle is 21 years. Drivers under the age of 25 are subject to a young driver fee. There is no upper age limit, and a senior driver fee is not imposed. The driver's license must have been issued by authorized authorities at least one year before the rental's commencement date.
 
  • Deposit and Deductible Policy

    A deposit will be authorized on the customer's credit card and retained until the conclusion of the rental period. The specific deposit amount is determined during the vehicle pick-up process and is contingent on the chosen vehicle type.
 
  • Payment Policy

    Upon vehicle pick-up, customers are obligated to settle the rental fee along with a deposit. The deposit can be secured using specific methods, including Diners, Eurocard, Discover, MasterCard credit card, VISA credit card, and American Express credit card. Accepted payment methods encompass Diners, Eurocard, Discover, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, and MasterCard debit card. It's important to note that only cards issued in the main driver's name will be accepted.
 
  • Optional Extras and Services

    Available special equipment includes a GPS navigation system, baby seat (up to 1 year), child seat (2-4 years), booster seat (4-10 years), and Wi-Fi. The prices for these additional features can be found on the booking page. You have the option to add extra drivers for a fee, and young additional drivers will incur both Young Driver and Additional Driver fees. All drivers must be present at the vehicle pickup and provide valid documentation. The first additional driver is included at no extra cost.
 
  • Fuel Policy

    The rental vehicle is supplied with a full tank of fuel and should be returned with the same amount to avoid extra charges. Alternatively, renters have the option to buy a full tank of fuel at the start of the rental and return the tank empty. For electric vehicles, they must be returned with the same battery charge as when picked up to avoid additional charges (charged per kWh). An extra administrative fee will be applied if a vehicle is returned with less than 30% battery charge remaining.

FAQ's

Hertz Rental Services at Sofia airport FAQs

    The Hertz Rent-A-Car rental site is located at Terminal 2, ?????? ?????, ??. „?????? ?????????“, 1540 ?????,Bulgaria

     Phone: +359 2 945 9217

    Yes, Hertz car rentals at Sofia Airport generally accept both credit and debit cards. However, specific policies regarding card acceptance may vary based on location and card type. For precise details on Hertz's credit and debit card policies at the Sofia Airport location, it's recommended to refer to the Payment Information section on the search results page or contact Hertz directly.

    Yes, Hertz typically requires a deposit at Sofia Airport. The specific amount of the deposit is determined during the pickup process and depends on factors such as the type of vehicle rented. The deposit is authorized on the customer's credit card and is held until the conclusion of the rental period. It's important to check with Hertz directly or review their terms and conditions for the most accurate and up-to-date information regarding deposit requirements at Sofia Airport.

    Hertz offers the Loss Damage Waiver (LDW) to address potential concerns related to vehicle damage. Opting for LDW means you won't be held accountable for any damage or loss to the Hertz car, except in instances of prohibited use. If you opt out of LDW, you accept responsibility for any damage, theft, vandalism, collisions, fires, or natural events, regardless of fault.

    Yes, Hertz typically allows for the inclusion of an additional driver at Sofia airport. However, there may be additional fees associated with adding an extra driver, and these fees can vary. It's advisable to review the terms and conditions during the booking process or contact Hertz directly for precise and current details regarding any fees related to additional drivers. Additionally, both the primary renter and any additional drivers must meet Hertz's age and licensing requirements, and all drivers should be present with valid documentation during the vehicle pickup process.

    Yes. For an extra daily charge of EUR 16.10, customers have the option to include an extra driver to their Hertz rental vehicle in Sofia.

    When renting a car from Hertz at Sofia airport, you can enhance your experience by selecting additional amenities such as child seats or GPS navigation systems, each available for an extra daily fee. Moreover, a range of protection plans is available, including Liability Insurance Supplement, Loss Damage Waiver, Limited Loss Damage Waiver, Partial Damage Waiver, and Personal Effects cover.

    To complete a Hertz car rental at Sofia airport, you typically need the following documentation: a valid driver's license, a credit card, a reservation confirmation, identification, and flight information if applicable.

    On average, a rental car from Hertz Rent-A-Car at Sofia airport costs €18 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    Intermediate (such as Volkswagen T-Cross or equivalent) is the most commonly reserved type of rental car from Hertz at Sofia Airport.

    Yes

Hertz Return and Extension Policies

    To return your rental car to Hertz at Sofia Airport, please park in the designated car park assigned to your Hertz terminal desk and drop off your keys with us. For Terminal 1, proceed to Level 0, Zone A.

    Outside of regular business hours, service is available upon request and for an additional fee. The grace period during standard working hours, ensuring the car is guaranteed for the customer if they are delayed for pickup, is 120 minutes.

    If you need to return your Hertz rental car late at Sofia airport, it's important to be aware of the company's policies and potential consequences. Here are some general steps and considerations:

    Check Terms and Conditions: Review the terms and conditions outlined in your Hertz rental agreement, specifically those related to late returns. Details about late fees and policies should be clearly stated in this document.

    Grace Period: Some rental companies provide a grace period during which you can return the car without incurring additional charges. Confirm the length of the grace period in your rental agreement.

    Communicate with Hertz: If you anticipate being late, it's advisable to contact Hertz as soon as possible. They may offer guidance on how to proceed and inform you of any potential fees.

    Late Return Fees: Hertz, like many rental companies, typically charges additional fees for late returns. These fees can vary, so it's important to be aware of the specific charges outlined in your rental agreement.

    Plan Ahead: If you know you'll be late, consider adjusting your rental period in advance if possible. This may help you avoid unnecessary fees.

    Return Promptly: Aim to return the car as soon as possible to minimize any potential charges. Keep in mind that returning the car later than the agreed-upon time may result in additional fees.

    Certainly, you have the option to prolong the duration of your Hertz car rental if you require the vehicle for an extended period at Sofia airport. To initiate an extension of your rental period, it is recommended to get in touch with Hertz as soon as you realize the need for additional time. You can contact Hertz customer service using the phone number specified on your rental agreement or visit the Hertz rental office located at the airport.

    Yes, Hertz typically allows you to return your rental car to a different location at Sofia airport, but it's important to note that additional fees or restrictions may apply. For the most accurate and up-to-date information regarding the possibility of returning the rental car to a different location, it is advisable to contact Hertz's customer service or refer to their official website. They can provide you with the specific details and any associated charges for one-way rentals.

    Yes. Typical daily expense: €12