Alamo Car Rental Information

Pick-up instructions: 

Upon arrival at the arrivals hall, please proceed to the rental car area following the designated signs. Visit the Alamo counter to finalize the rental contract. Follow the provided instructions to locate your vehicle in the rental car park on the second floor—no shuttle service is required.

 

You can contact Alamo Sofia airport location at +359 87 787 7600

 

Drop-off instructions: Please clarify Drop-off instructions with Alamo upon Pick-up.


Business hours:

Sunday

08:00 AM - 23:00 PM

Monday

08:00 AM - 23:00 PM

Tuesday

08:00 AM - 23:00 PM

Wednesday

08:00 AM - 23:00 PM

Thursday

08:00 AM - 23:00 PM

Friday

08:00 AM - 23:00 PM

Saturday

08:00 AM - 23:00 PM

Tips for renting a car from Alamo Rent-A-Car at Sofia Airport

  • 1. Early Reservation: Book your rental car in advance to secure better rates and ensure availability, especially during peak travel seasons.
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  • 2. Check Requirements: Verify the rental requirements, including age restrictions, driver's license validity, and any additional documentation needed.
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  • 3. Compare Car Options: Explore the available car options, considering factors such as size, fuel efficiency, and features to select the vehicle that best suits your needs.
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  • 4. Understand Rental Terms: Familiarize yourself with the rental terms and conditions, including insurance coverage, fuel policy, and any additional fees that may apply.
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  • 5. Location Details: Know the specific location of Alamo at Sofia Airport. Take note of the opening hours and the pick-up/drop-off procedures.
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  • 6. Frequent Renter Programs: Check if you are eligible for any loyalty programs or memberships with Alamo that could offer benefits or discounts.
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  • 7. Vehicle Inspection: Before accepting the car, thoroughly inspect it for any existing damage. Report any issues to Alamo to avoid being charged for pre-existing damage upon return.
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  • 8. Fuel Policy: Understand the fuel policy. Decide whether to return the car with a full tank or choose a prepay fuel option if available.
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  • 9. Navigation and Local Information: Consider renting a GPS or use navigation apps on your phone if you're not familiar with the area. Also, familiarize yourself with local traffic rules and parking regulations.
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  • 10. Additional Drivers: Check Alamo's policy on additional drivers. Ensure that all drivers meet the age and documentation requirements.
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  • 11. Emergency Contact Information: Save Alamo's contact information in case you need assistance or have questions during your rental.
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  • 12. Return Procedures: Understand the procedures for returning the vehicle. Confirm the drop-off location and any specific instructions for the return process.
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  • 13. Save Rental Documents: Keep all rental documents, including the contract and receipts, in a safe place throughout your trip.
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  • 14. Customer Reviews: Check customer reviews and ratings for Alamo at Sofia Airport to get insights into the rental experience from other travelers.
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Alamo Rental Conditions

  • Driver Requirements
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    The minimum rental age for Economy, Compact, and Mini car groups is 21.

    For Luxury, Intermediate, Premium, and Fullsize car groups, the minimum rental age is 25. Drivers under the age of 25 may be subject to a young driver fee. There is no maximum age limit, and a Senior driver fee is not applicable. The driver's license must have been issued by authorized authorities at least 1 year before the rental commencement date.

  • Deposit and Deductible Policy
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    An authorization for a deposit will be placed on the customer's credit card and will be held until the conclusion of the rental period. The specific deposit amount is determined during the pickup process and is contingent upon the type of vehicle selected.

  • Payment Policy

    Upon collecting the vehicle, customers must complete the rental payment and provide a deposit. Accepted payment and deposit methods encompass MasterCard, Visa, American Express, Visa Debit Card, and MasterCard debit card. Prepaid cards are not accepted. Cash payments are permissible, but they must be accompanied by a debit/credit card in the primary driver's name for security purposes. Diners cards are not accepted.

     
  • Optional Extras and Services
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    Special equipment offered includes a GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), and Booster seat (4-10 years of age). Prices for these extras are displayed on the booking page.

    Customers are permitted to add up to 3 additional drivers. The Delivery/Collection service is available only with prior request and is limited to within city limits. Additional charges will be applied, depending on the distance.

  • Fuel Policy 

    When renting a car from Alamo at Sofia Airport, you have three fuel options:
     
  • 1. Full to Full (or Same-to-Same): You receive the rental car with a full tank and must return it in the same condition. If the tank is not full upon return, you may incur charges for the missing fuel at a higher rate.
     
  • 2. Prepaid Fuel: You have the option to prepay for a full tank of fuel at a fixed rate. With this policy, you can return the car with any fuel level.
     
  • 3. Full to Empty: The car is supplied with a full tank, and you return it empty. You pay upfront for the full tank, and there is no refund for any unused fuel.

FAQ's

Alamo Rental Services at Sofia airport FAQs

    The Alamo Rent-A-Car rental site is located at Arrivals Hall, Terminal 2, ?????? ?????, 1540 ?????, Bulgaria

    Phone: +359 87 787 7600

    Alamo car rentals at Sofia Airport generally accept both credit and debit cards as forms of payment. However, specific policies may vary, and it's advisable to check with Alamo directly or review their terms and conditions to ensure you have the most accurate and up-to-date information regarding payment options. Keep in mind that while credit cards are widely accepted, using a debit card may involve additional requirements or restrictions, such as a credit check or a higher security deposit.

    Yes, Alamo typically requires a deposit when renting a car at Sofia Airport. The specific amount of the deposit is determined at the time of pick-up and is contingent upon factors such as the type of vehicle chosen and the payment method used.

    It's essential to check the exact deposit requirements and policies with Alamo at the time of booking or pick-up, as they may vary based on specific rental conditions and the country's regulations. Additionally, different car categories may have different deposit amounts.

    Yes, Alamo car rentals at Sofia Airport generally allow for the inclusion of additional drivers. However, there may be specific conditions and requirements associated with adding extra drivers, such as age restrictions and the need for all drivers to present valid licenses.

    Yes. There is an extra charge of 13.00 EUR per day, excluding VAT and airport/railway fees, for each additional driver.

    Typically, when securing a car rental from Alamo in Sofia, you can usually tailor your choice to your preferences by selecting from the available options within the reserved category. While specifying a particular make and model might not be feasible, you often have the flexibility to choose a car within the category you've booked, such as compact, intermediate, or SUV.

    The specific choices and availability can be influenced by factors like location, the timing of your reservation, and the current vehicle fleet at the rental office. Moreover, if you have specific preferences or are enrolled in a loyalty program, it could be advantageous to communicate these details when making the reservation or picking up the vehicle.

    Alamo at Sofia Airport provides additional services, including options such as child seats, GPS systems, and ski racks, all of which are offered for an additional daily fee.

    To proceed with the rental, you will need a valid driver's license featuring a photo, a credit card, the reservation confirmation, as well as a passport or national ID. Additionally, details for any additional drivers are required.

    On average, a rental car from Alamo Rent-A-Car at Sofia airport costs €12 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Mini category, represented by vehicles such as the Fiat 500 or similar models, is the most commonly reserved type of rental car from Alamo in Sofia.

    Yes

Alamo Return and Extension Policies

    Kindly park the vehicle in one of the designated Enterprise Rent-A-Car parking spaces. Secure the vehicle by locking it, and deposit the keys into the drop-box situated on the Enterprise Rent-A-Car Cabins wall in the parking lots at Terminals T1 and T2.

    Assistance beyond regular business hours is provided upon request and incurs an extra charge. The grace period, a 29-minute window during standard working hours, ensures the car remains reserved for the customer in the event of a delayed pick-up. It's important to note that the grace period is applicable only within business hours.

    If the vehicle is returned within two hours of the initial rental time on the following day, supplementary hourly charges will be incurred. Returning the vehicle two hours or more past the initial rental time on the subsequent day will lead to billing for an additional full day of rental.

    Certainly. Should you wish to prolong an Alamo rental, any additional charges for the extension must be settled directly with the rental location at the current local rate. It's essential to be aware that the initial rental rate is not assured for the extended duration of the rental term.

    Alamo, similar to many car rental companies, frequently permits one-way rentals; however, there might be extra fees or limitations related to returning the car to an alternative location. For the most precise and up-to-date information on the potential of returning the rental car to a different location at Sofia Airport, it is recommended to reach out to Alamo's customer service or consult their official website.

    Certainly, bringing back an Alamo rental car to an alternative location may result in additional fees, including a one-time drop charge, mileage charges, or an increased rental rate for one-way rentals. The typical price varies based on the location where you drop off the vehicle.